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DELIVERY & STATUS OF YOUR ORDER
Costs and delivery times
The terms of delivery for metropolitan France, Monaco (excluding Corsica) are as follows:
|
SHIPPING METHOD |
PRICE PER ORDER |
|
Delivery in "Relay Point" (Standard Delivery - 72h (three (3) working days) |
8,60€
Free Shipping on all orders over 60€ (metropolitan France Only)
|
|
CHRONOPOST Express Delivery with signature
(Express Delivery 24h/48h (one (1) to 2 working days))
|
8,60€
Free Shipping on all orders over 60€ (metropolitan France Only) |
The terms of delivery for Europe and International are as follows:
|
SHIPPING METHOD |
PRICE PER ORDER |
|
CHRONOPOST EUROPE Delivery with signature Orders delivered in 3 to 6 days to Europe |
Between 11,90€ and 23€ depending on the destination |
|
CHRONOPOST INTERNATIONAL Delivery with signature Package delivered in 2 days to 4 weeks to the rest of the world. |
The shipping cost is calculated according to the destination. |
This amount remains at your charge and is added to the price of the products purchased. When we summarize your order and before your validation, we indicate you the transport costs and the delivery mode.
The delivery time is 2 to 5 working days after the carrier has taken charge of your order.
Delivery to another recipient and/or gift
You may have your purchase shipped to a different delivery address than the billing address (for example, if you wish to have your purchase delivered to your place of business or have a gift sent to you) as long as both addresses are located within the area specified in the Terms and Conditions of Sale and in the Terms of Delivery.
Please simply indicate the desired delivery address, at the delivery address selection stage, during your purchase.
Important information:
For your security, your billing address must match the billing address on your credit card billing statement used for payment. We reserve the right to cancel any order that does not meet these criteria.
Tracking and Delivery Confirmation
Once your order is finalized, you will receive an email confirmation. As soon as a tracking number is assigned to your package, you will receive another e-mail in which the tracking number given will be used to track your package.
Status of your order
You can also find the tracking number of your order and its status in the "My Account" section. Log in with your login and password to access your account. You will be able to access your orders in "My Orders", which are displayed with the date, amount and status of each. You can click on "Details" to see the details of your order.